What we do

Recurring work. A service you can count on.

Choose a recurring job and a result you can evaluate. Productcraft brings AI, software, and human judgment together to deliver the agreed work, with clear ownership of quality and correction.

WORK YOU CAN HAND OVER

Choose the job.
Know what arrives.

Start with a defined deliverable. We agree what counts as done, the work we’ll handle, and the decisions that stay with you.

01 / Agencies and professional-service firms

Client onboarding desk

A checked, handoff-ready client record for each agreed onboarding request.

ILLUSTRATIVE DELIVERABLE
Sample client · Northfield Studio

Client handoff pack

Agreement
Signed copy attached
Scope
Matched to approved brief
Project contact
Confirmed with account owner
Handoff
Accepted in this example
Sources & checks included
Why it helps

Less administrative chasing and a clearer path from signed work to delivery.

See what you receive
02 / Consultancies and B2B service businesses

Proposal preparation desk

A proposal package ready for commercial approval, including scope, assumptions, and open decisions.

ILLUSTRATIVE DELIVERABLE
Sample brief · Website redesign

Proposal review pack

Scope
Discovery, design & delivery
Commercials
Checked against approved rate card
Assumptions
Client supplies final content
Open decision
Commercial owner to approve terms
Sources & checks included
Why it helps

Less time rebuilding proposals and more consistent commercial review.

See what you receive
03 / Multi-location businesses and operations teams

Weekly reporting desk

A source-linked weekly operating report with reconciled measures and an exception list.

ILLUSTRATIVE DELIVERABLE
Illustrative period · Week 42

Weekly operating report

Sales
Reconciled to source export
Locations
Three included · one awaiting data
Exception
West location data requested
Distribution
Held for manager review
Sources & checks included
Why it helps

Less spreadsheet assembly and clearer information for operational decisions.

See what you receive
04 / B2B services and sales-led businesses

Sales follow-up desk

A review-ready follow-up package with checked next steps and an approved update path into the CRM.

Why it helps

Less time reconstructing meetings; clearer next steps for the account owner.

See what you receive
05 / Retail, e-commerce, and B2B marketing

Campaign operations desk

A reviewed campaign pack with channel-ready drafts, source references, and a launch checklist in the existing planning process.

Why it helps

Less coordination and revision work before a campaign is ready to launch.

See what you receive
06 / Professional services and growing employers

Employee onboarding desk

An onboarding readiness record with completed tasks, missing items, owners, and approved next actions.

Why it helps

Less administrative chasing and earlier visibility into first-day readiness.

See what you receive
07 / Distribution and service businesses

Invoice reconciliation desk

A checked reconciliation proposal and exception queue ready for finance review; approved entries return through an agreed interface.

Why it helps

Less manual matching and a clearer path to resolving invoice exceptions.

See what you receive
08 / E-commerce and subscription-service teams

Support preparation desk

A classified request with a source-grounded response draft and the right escalation route.

Why it helps

Less searching and triage work, with clearer ownership of unresolved requests.

See what you receive
09 / Wholesale, logistics, and back-office teams

Document processing desk

Validated structured records with source references and a queue of ambiguous entries.

Why it helps

Less rekeying and easier review before information moves into the next system.

See what you receive
10 / Growing teams with distributed procedures

Knowledge operations desk

A cited answer from approved sources, or a routed question when the evidence is insufficient.

Why it helps

Less interruption and search time, while making knowledge gaps visible to their owners.

See what you receive

Illustrative service designs. Availability, scope, workload, turnaround, and pricing are confirmed for your business before delivery.

How we make the service work.

Process improvement and setup support reliable recurring delivery. A separately scoped implementation is also available when your team will operate the service.

01 / Improve

Get more from the systems you already use.

Reduce repeated handling, chasing, and rework in a process your team already runs. We assess the bottleneck, connect suitable tools, and validate the improvement against your current baseline.

  • A clear picture of where work gets stuck
  • Practical changes to a bounded workflow
  • A baseline to measure what actually improves
Explore improve
02 / Build

Turn a recurring job into a working AI service.

Build a workflow that gathers context, uses approved tools, and prepares a defined business result. Integrations, evaluation, exception handling, and human approvals are part of the product from the start.

  • A workflow designed around a real business result
  • Explicit tool access, permissions, and approval rules
  • A tested implementation with clear operating ownership
Explore build
03 / Operate

Keep recurring work moving. Know what gets delivered.

Delegate an agreed recurring workload through an operated AI service. Receive defined deliverables, visible exceptions, and a clear route for review and correction—with volume and operating terms agreed upfront.

  • A defined deliverable instead of another tool to manage
  • An agreed route for exceptions and corrections
  • Visibility into quality, volume, and delivery
Explore operate

YOUR FIRST SERVICE

Start with one
recurring job.

Show us the work you want handled and what a good result looks like. We’ll define a focused first service together.

Tell us what needs doing
  1. 01

    Share the workload

    Tell us what repeats, who handles it today, how often it happens, and where the inputs live.

  2. 02

    Agree the service

    Define the deliverable, quality checks, volume, turnaround, price, and decisions that stay with you.

  3. 03

    Run a focused pilot

    Review real outputs against the agreed standard. Measure effort, quality, and delivery before deciding on recurring service.

Your next business outcome

What would you like
taken care of?

Bring one recurring job. We’ll discuss the deliverable, the work we can own, and a focused first service.

Tell us what needs doing